Email support is limited to certain topics

As of October 15th, 2018, we’re limiting Squarespace 5 email support to certain topics.

Supported topics

The following topics aren't supported. Click the links to visit our detailed guides for help with these issues:

You can still contact us with questions about:

Why is this happening?

Squarespace 5 is our legacy platform, which launched in 2008. We’re making changes to support to focus resources on our current platform.

You can keep using Squarespace 5, but we're moving away from offering email support for "educational" topics. Instead, we recommend you explore the Squarespace 5 help center. We'll still provide email support for technical issues.

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Email support is limited to certain topics