Unable to access Account Center

The Account Center is where you’ll find your current credit card information and a list of your billing invoices. You can access this area in your Website Management bar by clicking Account Center under Billing & Support.

If you see a Whoops error when you click Account Center, there may be an issue with your account status. 

Open a ticket if you’re seeing this message so we can investigate and resolve the issue.

Note: Squarespace 5 is our legacy platform from 2012. Although we still support Squarespace 5, fixing bugs or issues is a lower priority for us while we focus on our current platform, Squarespace 7. Squarespace 7 has an improved interface. Learn if moving to Squarespace 7 is right for you.
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Unable to access Account Center