Setting up a domain seems difficult, how should I ask my domain provider for help?

If you need help, send this email to your providers technical support department:

To: Your Domain Provider Technical Support
Subject: How do I create a CNAME record?

I'm looking for a way to create a CNAME record that points my domain, www.yourdomain.com, to www.squarespace.com. Can I create this CNAME record using your service? If so, how? Please note that this is not the same as simple URL forwarding, as I require my domain's IP address to be the same as www.squarespace.com (and the CNAME record is the recommended way to do this).

Any help would be greatly appreciated. Thanks for your time!

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Setting up a domain seems difficult, how should I ask my domain provider for help?