Viewing your site's access log

The access log, or traffic log, is a searchable list of every time a visitor accessed a URL (a page or post) on your Squarespace 5 site in the past seven days. Each page visit is its own entry with detailed information such as:

  • Date
  • Time
  • IP address
  • Referrer
  • Browser version
  • Operating system

The access log helps you review traffic in granular detail, which can give you insight into:

  • The geographic location of your visitors by IP address
  • How visitors in specific locations find your site

This may be useful if you’ve noticed an unusual spike in a short amount of time. It’s also a great way to identify the geographical location of visitors by IP address.

Before you begin

  • The access log only shows activity for the previous seven days.
  • The access log tracks visitor activity, not contributor login or editing activity. Once you’re logged in, your traffic is excluded from the access log.
  • A browser’s privacy settings could prevent the access log from capturing every detail about the visitor.
  • To block an IP address, visit Banning, excluding, and masking IP addresses

View the access log

To find the access log:

  1. Log into your site.
  2. In the Website Management bar, click Detailed Activity under Statistics.
  3. Hover over the IP addresses listed under Visitor for more details.



Visitor information

In the access log, you'll see information about each visitor:

  • Time - The time when they came to your site.
  • Visitor - Their IP address. IP addresses are somewhat anonymous numbers assigned to each machine on the internet. Hover over this for more information.
  • Activity - The page or pages they viewed.

Hover over a visitor's IP address for more information:

  • Country - The country they're accessing your site from.
  • User Agent - A string representing the browser that they're using. If this visitor was a robot, this will indicate the type of robot.
  • OS - Their computer's operating system.
  • Browser - The browser they're using.
  • Referrer - The link that this visitor followed to access your site (when available).

Click Search Access Log to search for specific information.


Repeated logins from one IP address

In the access log, you may see multiple entries from one IP address that look like they might have been sent by a robot. For example, some people see multiple entries in a short period of time for their login page.

In most cases, you're seeing a search engine index your site. Search engines sometimes get confused and index a page multiple times. Hover over the IP address to see if the client is reporting itself as a bot.

If someone tries to log into your site and fails, Squarespace displays a (Login Failed) message next to that entry.

Can I exclude my own hits from my traffic statistics?

Yes. You can mark your IP address as Don't Log in your site's IP Access Filters section. To learn more, visit Banning, excluding, and masking IP addresses.

Tip: While you’re logged in, your traffic is excluded from the access log.
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Viewing your site's access log