Banning, excluding, and masking IP addresses

An IP address is a unique number that represents a device on the Internet.

In Squarespace 5, you can control how your site responds when it's accessed from specific IP addresses:

  • Masking an IP address hides that IP address in places where it's normally shown, such as in discussion forums or journal comments.
  • Don't Log IP addresses won't be counted in your Traffic Overview. This is often used to prevent your own visits to your site from being logged in your site statistics.
  • Banned IP addresses aren't able to see your site at all. Instead, they see an "Access denied" message.
Note: This guide is for our legacy platform, Squarespace 5. It doesn't apply to our current platform, Squarespace 7.

Before you begin

  • Don't mark your own IP address as Banned, as this will prevent you from visiting your site from this IP address.
  • Spam comments and suspicious traffic automatically alert our spam filters, and these IP addresses are blocked automatically.
  • Most offices use NAT (Network Address Translation) when assigning an IP address. You can't configure NAT IP addresses in your Squarespace site. Check with your network administrator for help locating your public IP address.
  • If your ISP (Internet Service Provider) issues a dynamic IP address, rather than a static IP address, your IP address will change from time to time. Some ISPs can issue a static IP address upon request. Contact your ISP for more information.

Change the IP address settings

To adjust the settings for an IP address:

  1. Log into your site.
  2. In the Website Management bar, click IP Access Filters under Members & Access.
  3. Add the IP address in the field on the left.
  4. Choose Masked, Don't Log, or Banned, or a combination of any of these.
  5. Click Update Information.

ip-address.png

Find an IP address

To see the IP addresses of visitors to your site in the last 7 days:

  1. Log into your site.
  2. In the Website Management bar, click Detailed Activity under Statistics.
  3. The IP address is listed under Visitor. Hover over the IP address for more details.

activity.png

To see your own IP address, visit a site like www.whatsmyip.org.

Configure multiple IP addresses

To configure multiple IP addresses, for example to exclude all IP Addresses within an office network, you can use the asterisk symbol to add a "wildcard" IP address.

To represent all IP addresses from 123.123.123.0-255, add this:

123.123.123.*

To represent all IP addresses from 123.123.0-255.0-255:

123.123.*.*
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Banning, excluding, and masking IP addresses