Squarespace domains FAQ

Here are some answers to common questions about registering and managing domains through Squarespace.

Getting started

Can I register a domain with Squarespace?

Yes. If your site is on a yearly or bi-yearly billing cycle, you can register one domain.

For Squarespace 5 sites, you can only register one domain through Squarespace. If you're on a monthly plan, or if you're on a yearly plan but need another domain, register it with a third-party provider and connect it to your site.

How do I get a domain?

To get started, visit Registering a domain through Squarespace.

How do I point my domain to my Squarespace website?

When you register your domain through your Squarespace account, we automatically point it to your site. No other steps are required.

Can I get more domains after getting my first domain?

Only on Squarespace 7. If you’d like another domain for your Squarespace 5 site, register one through a third-party provider and connect it to your site.

Can I get a domain if I’m on a monthly plan?

Not on Squarespace 5. If you’re on a monthly billing cycle on Squarespace 7, you can register domains for $20 to $70 per year.

What TLDs are available?

You can register .com, .net, .org, .biz or .info domains on Squarespace 5. We have over 200 available TLDs available to register on Squarespace 7.

How do I get email for my domain?

Squarespace doesn't host email, but you can have an email associated with your domain with Google Workspace. This gives you a web-based email that works like Gmail. To learn more, visit Setting up Google Workspace.

On Squarespace 7, you can set up a custom email address directly through our partnership with Google Workspace.

Will I have domain or Whois privacy?

Yes. Whois privacy is included for free with all domains registered through Squarespace. Squarespace will be listed in your domain’s Whois, which you can transfer if you ever decide to leave Squarespace.

The domain I want isn't available

If the domain isn't available, there might be a few reasons it's not appearing. The domain you entered could already be taken, it could be a premium domain, or it might contain too many characters.

Domain management

How do I review or edit my connected domains?

  1. Log into your site.
  2. Click Website Management, then click Custom Domain.

How can I confirm that my domain is hosted by Squarespace?

In the Website Management bar, click Custom Domain. Any domain that's managed by Squarespace has a Managed by label with the Squarespace logo.

Can I change or rename a domain?

Your domain name is important to your online presence, so we offer a five-day grace period where you can change the name before it becomes permanent. This gives you a chance to make changes if you change your mind or if there are typos in your domain name.

After this five-day grace period, the domain can't be changed. However, you can connect other domains to your site. 

Can I remove the "www" from my domain?

You can choose if the display format for your domain shows the preceding www subdomain.

  1. Log into your site.
  2. In the Website Management bar, click Custom Domain.
  3. Hover over your domain and click Toggle WWW.

How long can I keep my domain?

After you register a domain, you own it and can keep it for as long as you'd like. As long as you maintain your service with Squarespace, the domain points to your Squarespace site for as long as you have the plan with us.

Can I create subdomains, like blog.yourdomain.com?

You can create subdomains for your Squarespace domain in its DNS settings. This is an advanced modification for experienced users. To learn more, visit Creating subdomains.

Can I map a subdomain to a specific page on my site?

No. Unlike Squarespace 7, it's not possible to map a subdomain to a specific page on your Squarespace 5 site. All linked domains and subdomains resolve to the domain you've set as the primary domain for your account.

Google is displaying my built-in domain instead of my custom domain

Ensure your domain is connected properly, then register your site with Google Search Console. Google will index your site, meaning changes you've made show up in search results sooner. Learn more with our search tool best practices.

Moving domains

Can I move my domain to a Squarespace 7 site?

Yes, if your new Squarespace 7 site is on an annual billing plan. If you registered a domain through Squarespace 5 and want to use it for a Squarespace 7 site, open a ticket with the following information:

  • Subject: Move domain between sites.
  • Your custom domain (Example: www.yoursite.com)
  • The Squarespace URL for the site currently connected to the domain (Example: yourV5site.squarespace.com).
  • The Squarespace URL you want the domain moved to (Example: yourV7site.squarespace.com).
  • The full name and last four digits on the credit card used to pay for the site currently connected to the domain.

Can I transfer my Squarespace domain to another provider?

Yes. To transfer your Squarespace domain, open a ticket and we’ll unlock it from our system and provide you with a transfer key.

To close your Squarespace site entirely, you'll need to cancel service separately.

Can I point my domain to a non-Squarespace site?

No. To register a domain and point it to another website, you'll need to purchase the domain and hosting through third-party services. You can, however, point subdomains (Example: blog.yourdomain.com) of your domain to other sites using your domain’s advanced control panel.

Billing

What happens to my domain if I downgrade to monthly billing?

You'll keep your domain for the remainder of the yearly registration, but we won't renew your domain hosting. To keep renewing your domain, transfer your domain to another domain registrar (GoDaddy, Dotster, eNom, etc).

What happens to my domain if I cancel my Squarespace account?

If you cancel your Squarespace account, you’ll maintain ownership of the domain until the end of its billing cycle, but we can’t continue to host it for you. To keep it, transfer the domain to another provider and pay for domain hosting service with your new provider. Otherwise, the domain expires at the end of the billing cycle.

If you’re canceling your Squarespace 5 account but moving to Squarespace 7, open a ticket and we’ll move your domain to your new site.

Troubleshooting

What can I do if my domain isn't loading my site?

Check your DNS records for any error messages and update the records to resolve any issues. To learn more about checking and updating, visit My site is down.

 

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Squarespace domains FAQ