Disconnecting a domain

Follow these steps to disconnect a custom domain from your site.

Unlink a third-party domain

To disconnect a domain you purchased from a third-party provider, such as GoDaddy, Hover, or 1&1:

1. Log into your site.
2. In the Website Management bar, click Custom Domain under Structure.
3. Hover over your domain name and click Unlink, then click to confirm.

After unlinking, you can link the domain to another site.

• If you're linking to a different Squarespace 5 site, follow these steps.
• If you're linking to a Squarespace 7 site, follow these steps.

Note: If you're unable to disconnect a third-party domain because your site expired, contact us.

Remove mapping for a third-party domain

If you've unlinked a third-party domain from Squarespace, visitors to that URL will see a Squarespace-branded error page. To disassociate the domain from Squarespace so visitors see a generic error page instead:

1. Log into your domain provider's site.
2. Open the DNS manager.
3. Delete the CNAME and A Record values.

Note: If you aren't sure how to remove those records, please contact your domain provider for help.

Remove a Squarespace domain

You can rename or remove your Squarespace domain within five days of registering it:

1. Log into your site.
2. In the Website Management bar, click Custom Domain under Structure.
3. Click Remove, then click to confirm.

You can now register a new domain to replace it.

Note: If you're past the five-day grace period, unlink your domain instead.

Unlink a Squarespace domain

If you're past the five-day grace period, you can unlink your Squarespace domain. The domain will remain listed in the Manage Domains area, but it will no longer link to your site.

To do this:

1. Log into your site.
2. In the Website Management bar, click Custom Domain under Structure.
3. Click the domain to expand its settings options.
4. Toggle Domain Linking to Off.

To relink the domain to your Squarespace 5 site in the future, change the toggle back to On.

Tip: Visit Squarespace domains FAQ for more help with Squarespace domains.

Access your site after disconnecting custom domains

You can always access your site from your built-in Squarespace URL.

Built-in URLs include .squarespace, such as accountname.squarespace.com.