Changing your billing plan

Squarespace 5 has two billing plans: Standard and Unlimited. You can change your billing plan at any time.

  • If you upgrade your plan, you'll be charged the prorated difference.
  • If you downgrade, a prorated refund will be applied directly to the card that was last charged for service.
Tip: You can also switch between the monthly and annual billing cycles using the steps below. If you're on a legacy plan, you'll need to move to one of our current plans to change the billing cycle.

Selecting a new plan

To change your billing plan, open the Website Management bar and click Account Center under Billing & Support. Then click Change Plan.

 

Enter your password in the Password field and click Proceed.

Select the new package and scroll to the next section. 

Select a monthly, yearly, or two-year plan. Then confirm your upgrade charge to complete the purchase.

Warning messages

If you're switching to the Standard plan, you may see one or both of these warnings:

  • Continuing will remove injected code
  • Per page stylesheets will be deleted

The Standard plan doesn't support style overrides, banner overrides, or Code Injection for any code injection points except Extra Header Code. When you switch to the Standard plan, your injected code and overrides will be deleted.

Changing the billing plan for a sub-account

To change the billing package of a sub-account from a Master account, open the Website Management bar and click Account Center under Billing & Support. 

Click on the account you want to change. In the section that slides out, select a new plan from the Plan drop-down. Then click Update Plan.

Note: If you see a Whoops error, open a ticket so we can investigate and resolve the issue.

The sub-account will expire at the end of its billing period. Log into the removed sub-account directly and update the billing information to continue this website past the next billing period.

Note: If you remove, expire, or unlink all sub-accounts from your Master Squarespace account, you will no longer qualify for discounted billing. The discount is provided to Master accounts that are managing at least one paid sub account.

Was this article helpful?
0 out of 3 found this helpful
Changing your billing plan