My posts aren't saving

Sometimes with Google Chrome or Safari, blog posts won't save. When this occurs, if you're in a Journal page's blog post editor and you click Save & Close, nothing happens.

Our engineers are working to pinpoint the issue, but until we find a solution, try the following steps:

To receive notification when this issue is resolved, contact Squarespace Customer Care and ask us to add you to the email follow-up list.

Note: Squarespace 5 is our legacy platform from 2012. Although we still support Squarespace 5, fixing bugs or issues is a lower priority for us while we focus on our current platform, Squarespace 7. Squarespace 7 has an improved editing experience. Learn if moving to Squarespace 7 is right for you.
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